Jean Patrique Limited DOES NOT PROVIDE NOTICES OF CHANGES TO THIS PRIVACY POLICY IN ANY MANNER OTHER THAN BY POSTING THE CHANGES AT THIS WEBSITE (JEAN-PATRIQUE.CO.UK (“OUR SITE”)). IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT PROVIDE ANY INFORMATION TO JEAN PATRIQUE LIMITED, OR USE ANY OF THE SERVICES OR PRODUCTS OFFERED OR PROVIDED ON OUR SITE OR ANY OF THE OTHER WEBSITES (DEFINED BELOW) REFERRED TO IN THIS PRIVACY POLICY.

Jean Patrique Limited understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits Our Site and the Websites and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of Our Site. You will be required to read and accept this Privacy Policy when signing up for any account with us. If you do not accept and agree with this Privacy Policy, you must stop using Our Site and the Websites immediately.

The information collection, use, and dissemination practices of Jean Patrique Limited set out in this Privacy Policy apply (1) to the collection, use, storage and disclosure of information by Jean Patrique Limited, on (a) its websites, including all those of its divisions, subsidiaries and related companies (collectively, the “Websites”), (b) on various third-party websites, and (2) to Jean Patrique Limited’s other information collection, including the purchase of customer lists from third parties. Jean Patrique Limited is not responsible for the information collection or privacy practices of third-party websites or applications.

This Privacy Policy applies whether you shop with us online or over the telephone and provides information about:

• what personal information we collect (“Personal Information”);

• how we use and/or share your Personal Information;

• how we ensure your privacy is maintained; and

• your legal rights relating to your Personal Information.

1. Collection of Information

Survey Information

Jean Patrique Limited collects information from individuals by various methods, including when a survey, order form, or registration page is completed either online or offline, or through third-party surveys. This may include name, email address, postal address, telephone numbers, demographic information, interests, and other information requested from time to time (“Survey Information”). Participation is voluntary.

Third-Party List Information

Jean Patrique Limited may purchase or licence information from third-party list providers where those providers have confirmed they have the right to share such information. This may include contact and demographic data (“Third-Party List Information”).

Other Information

We may collect information when you contact customer services, redeem incentives, enter promotions, or subscribe to our services or newsletters.

Cookies, Web Beacons & Technology

Jean Patrique Limited uses cookies, web beacons and similar technologies to enhance functionality, analyse usage, and support marketing activity. You can manage cookies through your browser settings.

Outside Information

We may receive information from public databases or third-party sources (“Outside Information”).

Personal Information

“Personal Information” includes Survey Information, Third-Party List Information, Other Information, Technology Information, and Outside Information.

Children

We do not knowingly collect Personal Information from children under 13. Any such data identified will be deleted.

Credit Card Information

Payment details are encrypted and processed securely using SSL technology and are only used to complete transactions.

2. Use of Personal Information

Jean Patrique Limited may use Personal Information for legally permissible purposes, including marketing, order fulfilment, customer service, and business operations, where lawful bases under UK GDPR apply.

We may contact you with offers, promotions, and product updates via post, email, or telephone where permitted.

Email Communications

Jean Patrique Limited uses Brevo as its email marketing and communications platform. You may unsubscribe at any time using the link in our emails or by contacting us.

We do not send unsolicited marketing emails.

Targeted Advertising & Direct Marketing

We may use Personal Information to tailor advertising across email, direct mail, online advertising, and other permitted channels.

HOW WE USE YOUR PERSONAL DATA

We may use your data for:

• marketing and promotional communications

• customer service and order processing

• identity verification and fraud prevention

• analytics and business improvement

We may share postal contact details with carefully selected partners for postal marketing only. We do not share email or telephone data for third-party marketing purposes.

You may object at any time by contacting support@jean-patrique.co.uk.

Data Co-operatives

We currently share data with:

Abacus Alliance
https://www.epsilonabacus.com/

Appropriate safeguards apply where data is transferred outside the EEA.

Data Processors

We currently share data with:

Mention-Me Ltd
Website: www.mention-me.com
Email: gdpr@mention-me.com
Purpose: Refer-a-friend programme administration

3. Dissemination of Personal Information

Personal Information may be shared for order fulfilment, legal compliance, or service provision.

4. How We Protect Your Privacy

We use appropriate technical and organisational security measures including encryption, access controls, and staff training. However, no system can guarantee absolute security.

5. Privacy Practices of Third Parties

Third-party websites, advertisers, and links are governed by their own privacy policies.

6. Your Rights

You have the right to:

• access your Personal Information

• correct inaccurate data

• opt out of marketing communications

You may also lodge a complaint with the ICO.

7. Legal Basis for Processing

We process Personal Information based on:

• legitimate interests

• contractual necessity

• legal obligations

You may object to processing based on legitimate interests.

8. International Transfers

Where applicable, transfers are protected by appropriate safeguards.

9. Changes to This Privacy Policy

We may update this policy at any time by posting changes on Our Site.

10. Contact Jean Patrique Limited

Jean Patrique Limited
Registered in England
Company No: 010564997
VAT No: 263 3389 91

Address:
Jean Patrique Limited
DRMG House
Cremers Road
Sittingbourne
Kent
ME10 3US

Email: support@jean-patrique.co.uk
Phone: 0800 472 5969

Please allow up to 30 days for marketing preference changes to take effect.